Privacy Policy

1. Information We Collect

To provide accurate astrological insights and services, we collect:

• Personal Details: Name, date of birth, time of birth, and place of birth for preparing and analyzing Kundalis (birth charts).
• Contact Information: Phone number and/or email address if you wish for us to contact you or follow up on your inquiries.
• Payment Information: Payment details processed securely through our payment partner Razorpay for consultation bookings.
• Usage Data: Information about how you interact with our website, including pages visited and features used.

2. How We Use Your Information

We use the information collected to:

• Generate accurate Kundali charts and provide astrological consultations.
• Respond to inquiries and follow up on services requested by you.
• Process payments for consultation services.
• Send appointment reminders and service-related communications.
• Improve our offerings and ensure a seamless user experience.
• Comply with legal obligations and protect our rights.

3. Information Sharing

We respect your privacy and ensure that:

• No Selling of Data: We do not sell your personal information to any third parties.
• Service Providers: We may share data with trusted service providers (payment processors, email services) who assist in operating our platform.
• Astrologers: Your birth details are shared with the astrologer you book a consultation with, solely for providing the service.
• Legal Compliance: We may disclose your data if required by law or to protect our rights, users, or services.

4. Data Security

We implement robust security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes encryption of sensitive data, secure server infrastructure, and regular security audits. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute protection.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

6. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal information (subject to legal requirements).
• Opt-out of marketing communications at any time.
• Withdraw consent for data processing where applicable.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Birth chart data may be retained to allow you to access your charts in the future. You may request deletion of your data at any time.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect updates in our practices or legal requirements. Changes will be posted on this page with the updated revision date. We encourage you to review this policy periodically.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:

• Email: contact@vedicstarastro.com
• Phone: +91 8884919349
• Address: Bangalore, Karnataka, India